Training Design and Facilitation

What we do

After painting their vision of business success and coming to terms with “What to do” towards making that vision a reality, our clients are often faced with a new challenge. That is, creating the “How to do it” or tactical execution plan.

Over the last four years we have custom designed, built, and delivered numerous skill improvement and behavioral change workshops for our clients. These have focused on communication, leadership, coaching, sales strategy, and face to face selling and business development skills.

Adhering to the principles of adult learning and sound training design we model and teach the new skills and behaviours that will make our clients’ vision of business success a reality.

How we do it

Working closely with our client’s senior executive team we help them draft a vivid picture of their vision of business success. We then determine the specific duties, tasks, responsibilities and behaviours necessary of all parties to make this vision a reality.

Next, we connect via electronic survey and personal interview at all levels of the company and exhaustively analyze their current methodologies and approaches. Putting these results against the previous visioning work leads to an understanding of gaps in skill and behaviour that exist.

Finally, a learning journey is plotted, and recommendations around curriculum and teaching approach are provided. All of our workshops are highly interactive and experiential, and consistently receive very high praise for their enjoyability and teaching efficacy.

Please contact us to learn more about how we may be able to help you reach your goals and realize your ultimate vision for success.

Examples of our work

A Canadian division of a large Fortune 500 company was faced with a large revenue goal to hit, and a recent trend of low productivity in the realm of new business acquisition. After conducting a full analysis we identified opportunities to improve and optimize the sales team’s approach to finding and securing new business. We designed and built a customized “Prospecting Skills” workshop session that helped unlock the team’s potential and pave the way to securing new customers and generating revenue.

A United States based international transportation provider was challenged with maintaining significant year over year revenue growth while on-boarding new sales personnel. They found it consistently took over twelve months for the Sales Executives to begin producing revenue in their complex selling environment. We executed a thorough analysis of the ways in which they prepared their people for their new roles. We then built a comprehensive skill improvement program that resulted in a significantly shorter ramp up time for the new hires to sales productivity.

“The program custom designed and built for us was well thought out and produced in a professional manner. The actual training sessions were conducted with a heavy emphasis on interactive learning and Rob facilitated this training with an ease of approach that had our employees engaged from the morning of day one.

Our employee feedback questionnaire on the training scored an average of 9.6 out of a possible 10. The real measure of success however has been the implementation of the training during our day-to-day activities of our Customer Service reps to the benefit of our customers. I highly recommend Businessworks Consulting.”

John Sweeney
Vice President Quality Services,
Purolator USA